Connectivity Operations Specialist

Estonia Tallinn or Tartu | Full-time

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Fortumo gives people the option to pay for digital content and services on their phone bill. For our customers, including Google, Spotify, and Amazon, this opens up the opportunity to collect payments from 4 billion people across the world without a credit card.

We are a close-knit team of experienced people who want to grow and learn from each other constantly. Together, we build a platform that serves a business-critical role for some of the world’s largest digital entertainment companies.

 

What is the purpose and content of this role?

In Fortumo, we are successful only if our clients are successful. That’s where the Connectivity Operations Specialist comes in. You'll be given a chance to expand and maintain our mobile operator integrations portfolio consisting of 120 billing partners and mobile operators across 95 countries.

Our most important focus in the Connectivity team is implementing changes and managing projects in tight cooperation with other teams inside and outside of Fortumo. As a Connectivity Operations Specialist, you will be solving ongoing issues and incidents together with our connectivity partners and ensuring we maintain good relations with them. You will also be involved in monitoring activities to ensure we spot problems quickly and keep our payment processing healthy. Everyone at Fortumo has a strong sense of commitment and ownership. We don't expect you to know everything from the beginning, but we do want you to want to learn and grow with us. If you believe in getting things done, you'll fit right in.

 

Skills and requirements we expect from you:

  • have a degree in IT, Economics, or similar
  • have great analytical skills and attention to detail
  • be excellent in B2B communication and negotiation skills
  • have experience working with technical documentation and requirements
  • be a master with numbers and using spreadsheet software
  • have previous experience with databases and back-office systems
  • can handle stress and high workloads with poise and ease
  • take the initiative and enjoy working independently without close supervision
  • be fluent in written and verbal English language

We offer you:

  • solid, skilled team - 30% of the team has been at Fortumo for 5+ years. People come, stay, and grow. We have gone through multiple big shifts in business, gone through difficult times, and successfully launched new business lines together
  • independence in defining your role: the freedom to act and take responsibility
  • work-life balance, we are involved in the Family Friendly Employer program
  • cozy and one of the coolest working environments at our offices in Tartu or Tallinn
  • a variety of frequent all-inclusive team events that will help you quickly integrate into our talented and fun team
  • tenure-based extra vacation days
  • monthly health & wellness compensation
  • internal & external trainings and much, much more

 

Apply by January 31th